Business Improvement Techniques is a work-based competency qualification. The main objective is to improve business performance, with a central theme throughout of improving business activity by continuous improvement. This enables organisations to reduce their waste/costs, improve their productivity and ultimately increase their competitiveness.
Business Improvement Techniques (B-IT)
City & Guilds B-IT NVQ Level 2
City & Guilds B-IT NVQ Level 3
City & Guilds B-IT NVQ Level 4
The 36 week programme is designed to turn individuals from "problem identifiers" into "problem solvers", with the ability to manage improvement teams across their areas of responsibility.
The fun and interactive course focuses on embedding and sustaining a Continuous Improvement culture.
Workshops, on the job coaching and assessing ensures that participants not only have the knowledge but are able to demonstrate their skills to a nationally agreed standard.
Individuals undertake to manage the improvement projects that look to improve COST, QUALITY, DELIVERY, HEALTH, SAFETY & WELLBEING in their areas of work.
They use teamwork, problem solving techniques and 5s workplace organisation/visual management methodology to bring about measurable improvements for themselves and for their organisation.
At level 4 individuals are trained and coached in Leadership and Management skills and other specialist improvement techniques.
Qualification Structure
Candidates must achieve all seven mandatory units
One optional unit from Group B(2)
Five optional units from B(3) and C - At least two of these five optional units must be selected from Group B(3).
Mandatory units (seven)
001 Complying with Statutory Regulations and Organisational Safety Requirements
002 Contributing to effective Team Working
003 Leading Effective Teams
004 Applying workplace organisation (5S/5C)
005 Applying continuous improvement techniques (Kaizan)
009 Creating Visual Management Systems
035 Carrying out Project Management Activities
Optional units
Group B(2) (select one)
006 Creating Flexible Production and Manpower Systems
037 Carrying out Problem Solving Activities
Whichever unit is selected from B(2) it cannot then be selected again as one of the five optional units from B(3).
Group B(3) - select five optional units from B(3) and C - At least two of these five optional units must be selected from Group B(3)
006 Creating Flexible Production and Manpower Systems
007 Analysing and Selecting Parts for Improvement
008 Carrying out Lead Time Analysis
010 Carrying out Value Stream Mapping (VSM)
011 Applying Set-up Reduction Techniques (SMED)
012 Applying Total Productive Maintenance (TPM)
014 Carrying Statistical Process Control Procedures (SPC)
015 Applying Flow Process Analysis
016 Appling Policy Deployment (HOSHIN KANRI)
017 Applying Value Management (Value Engineering & Value Analysis)
021 Carrying Out Potential Failure Modes and Effects Analysis (FMEA)
024 Carrying out Measurement Systems Analysis (MSA)
028 Carrying out Design of Experiments (DOE)
029 Carrying out Mistake/Error proofing (POKA YOKE)
034 Applying quality function deployment (QFD)
036 Creating Standard Operating Procedures
037 Carrying out Problem Solving Activities
Group C - select five optional units from B(3) and C - At least two of these five optional units must be selected from Group B(3)
018 Applying Six Sigma methodology to a project
019 Carrying Out Six Sigma Methodology to a Project
020 Applying basic statistics
022 Applying Six Sigma Metrics to a project
023 Producing a Characteristics Selection Matrix
025 Carrying out Capability Studies
026 Producing Multi variable Charts
027 Applying Hypothesis Testing
030 Carrying out Evolutionary Operations (EVOP)
031 Applying Central Limit Theorem and Confidence Intervals
032 Producing Taguchi Linear Graphs
033 Applying Response Surface Methodolgy
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