Business Improvement Techniques is a work-based competency qualification. The main objective is to improve business performance, with a central theme throughout of improving business activity by continuous improvement. This enables organisations to reduce their waste/costs, improve their productivity and ultimately increase their competitiveness.
ILM NVQ First Line Management Level 3
ILM VRQ First Line Management Level 3
ILM NVQ Team Leading Level 2
The ILM Level 2 S/NVQ in Team Leading is designed for team leaders who are primarily concerned with motivating their team members and achieving agreed outputs, with limited authority for deploying resources. Flexibility is achieved through optional units which complement the four mandatory units designed to develop the core competences needed by today's team leaders.
Qualification Structure
Candidates are required to take six units: four mandatory units plus two from a choice of the five optional units.
Mandatory units (four)
A1 Manage your own resources
B5 Provide Leadership for your team
D1 Develop productive working relationships with colleagues
E5 Ensure your own actions reduce risks to health and safety
Optional units (select two)
C1 Encourage innovation in your team
D5 Allocate and check work in your team
D7 Provide learning opportunities for colleagues
F5 Resolve customer service problems
F7 Support customer service improvements
For more information please call 01709 789 567 or email info@develop-u.co.uk