Business Improvement Techniques is a work-based competency qualification. The main objective is to improve business performance, with a central theme throughout of improving business activity by continuous improvement. This enables organisations to reduce their waste/costs, improve their productivity and ultimately increase their competitiveness.
ILM NVQ First Line Management Level 3
ILM VRQ First Line Management Level 3
ILM NVQ Management Level 4
The ILM Level 4 S/NVQ in Management is aimed at middle managers with a wider span of control, greater accountability for performance and responsibility for determining resource allocation and operational methods.
Qualification Structure
Candidates are required to take eight units: five mandatory units plus three out of a choice of 17 optional units.
Mandatory units (five)
B1 Develop and implement operational plans for your area of responsibility
C2 Encourage innovation in your area of responsibility
D2 Develop productive working relationships with colleagues and stakeholders
E6 Ensure health and safety requirements are met in your area of responsibility
F3 Manage business processes
Optional units (select three)
A2 Manage your own resources and professional development
A3 Develop your personal networks
B6 Provide leadership in your area of responsibility
B8 Ensure compliance with legal, regulatory, ethical and social requirements
B11 Promote equality of opportunity and diversity in your area of responsibility
C4 Lead change
C5 Plan change
C6 Implement change
D3 Recruit, select and keep colleagues
D6 Allocate and monitor the progress and quality of work in your area of responsibility
D7 Provide learning opportunities for colleagues
E2 Manage finance for your area of responsibility
F1 Manage a project
F2 Manage a programme of complementary projects
F8 Work with others to improve customer service*
F9 Build your organisation’s understanding of its market and customers
F11 Manage the achievement of customer satisfaction
For more information please call 01709 789 567 or email info@develop-u.co.uk