Business Improvement Techniques is a work-based competency qualification. The main objective is to improve business performance, with a central theme throughout of improving business activity by continuous improvement. This enables organisations to reduce their waste/costs, improve their productivity and ultimately increase their competitiveness.
ILM NVQ First Line Management Level 3
ILM VRQ First Line Management Level 3
ILM NVQ Management Level 5
The ILM Level 5 S/NVQ in Management concentrates on senior managers with a high degree of autonomy for deploying resources and achieving strategic goals.
They assess knowledge and understanding of key activities relating to a manager’s role, as well as facilitating the
development of skills to improve personal effectiveness.
Qualification Structure
Candidates are required to take seven units: four mandatory units plus three out of a choice of 21 optional units.
Mandatory units (four)
B7 Provide leadership for your organisation
C3 Encourage innovation in your organisation
E7 Ensure an effective organisational approach to health and safety
F12 Improve organisational performance
Optional units (select three)
A2 Manage your own resources and professional development
A3 Develop your personal networks
B2 Map the environment in which your organisation operates
B3 Develop a strategic business plan for your organisation
B4 Put the strategic business plan into action
B8 Ensure compliance with legal, regulatory, ethical and social requirements
B9 Develop the culture of your organisation
B10 Manage risk
B12 Promote equality of opportunity and diversity in your organisation
C4 Lead change
C5 Plan change
C6 Implement change
D2 Develop productive working relationships with colleagues and stakeholders
D4 Plan the workforce
D7 Provide learning opportunities for colleagues
E3 Obtain additional finance for the organisation
E4 Promote the use of technology within your organisation
F2 Manage a programme of complementary projects
F4 Develop and review a framework for marketing
F9 Build your organisation's understanding of its market and customers
F10 Develop a customer focused organisation
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