"We had already started this process, but develop-u’s support has enabled us to achieve the standards we needed to have in place much quicker and in a more structured format" - Managing Director (Yorkshire-based Steel Laser-cutting business)
Clients

B-IT

Business Improvement Techniques is a work-based competency qualification. The main objective is to improve business performance, with a central theme throughout of improving business activity by continuous improvement. This enables organisations to reduce their waste/costs, improve their productivity and ultimately increase their competitiveness.

City & Guilds Customer Service NVQ (4543) Level 4

Are your customers people that you value?  If your answer to this is yes then why not reward your customers by giving your employees a recognised professional customer service qualification. 

With its choice and flexibility of units this suite of Customer Service awards your employees will understand the importance of customer service and will take on more responsibility for what they do. 

You will have staff that are able to rise to the challenge of change and have the confidence to think for themselves and come up with new ideas.

Level 4 is for Middle and Senior Management, please contact us to discuss your requirements so that the content can be bespoked to your needs.

For more information please call 01709 789 567 or email info@develop-u.co.uk