Business Improvement Techniques is a work-based competency qualification. The main objective is to improve business performance, with a central theme throughout of improving business activity by continuous improvement. This enables organisations to reduce their waste/costs, improve their productivity and ultimately increase their competitiveness.

Business Advice & Consultation
Information Advice and Guidance
Business Management Systems Development
OHSAS 18001- Occupational Health and Safety Management systems
ISO 14001 Environmental Management
FIRO-BŪ
This instrument gives valuable insights into the needs individuals bring to their relationships with other people:
- Helps people build more positive and productive working relationships
- Helps individuals become more aware and flexible in their style of relating to others
- Aids team-building
Assesses interpersonal style on three levels – Inclusion, Control and Affection.
Developed by Will Schutz, the FIRO-B® instrument is a powerful aid to team, leadership and individual development. As well as facilitating prediction of compatibility and conflict between people, it can show the type of interpersonal environment in which individuals are likely to thrive and give information on the impressions people create. This is an ideal tool to aid self-awareness.
The instrument measures how a person typically behaves towards others and how they would like others to behave towards them. It assesses interpersonal style, and its appropriateness in relationships, on three levels:
Inclusion, Control and Affection Expressed
FIRO-BŪ questionaire applications:
Team building and development
- Identifying likely sources of compatibility or tension
- Identifying leadership style
- Aiding effective decision-making
- Improving communication, openness and trust
- Conflict resolution
Individual development
- Increasing self-awareness
- Increasing interpersonal effectiveness
- Career development
- Personal growth
Relationship counselling
- Identifying and resolving possible sources of incompatibility and dissatisfaction
Selection and placement
- Only in combination with other assessment techniques
- Helping to structure interviews
- Helping to assess likely team roles or interpersonal behaviour
For more information please call 01709 789 567 or email info@develop-u.co.uk







